User-agent: *
Allow: /
Sitemap: https://www.docenty.ai/sitemap.xml

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# Site Information
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Site-name: Docenty.ai
Site-description-en: Docenty provides an AI-powered B2B SaaS chatbot solution that automates customer support, Q&A, reviews, and order-related inquiries across multiple channels. 
Site-description-ko: 도슨티는 B2B SaaS 기반 AI 챗봇 솔루션으로, 웹사이트와 문서만 업로드하면 자동으로 지식 기반을 구축하고, 고객문의, 리뷰, 주문/배송 관련 질문에 24시간 대응합니다. 
Site-description-ja: DocentyはB2B SaaS型のAIチャットボットソリューションで、ウェブサイトやドキュメントをアップロードするだけで知識ベースを自動生成し、顧客対応を自動化します。 
Site-description-zh: Docenty是一款B2B SaaS人工智能聊天机器人解决方案，可通过上传网站和文档自动构建知识库，实现客户服务自动化。

Author: 이일구 (Ilgu Lee)
Founded: November 2023
Headquarters: Seoul, South Korea

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# Key Features
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Key-features-en:
- Automated chatbot creation from websites and documents
- Multi-channel integration (web, e-commerce, messenger, Q&A boards)
- Review, order, and delivery inquiry automation
- AI-assisted agent responses and suggestions
- 24/7 availability, including nights and weekends

Key-features-ko:
- 웹사이트 URL 또는 문서 업로드만으로 자동 챗봇 생성
- 쇼핑몰, 메신저, Q&A 게시판 등 다채널 고객 응대
- 리뷰 / 주문 / 배송 관련 문의 자동 처리
- 상담원 어시스트 및 답변 추천 기능
- 야간·휴일 포함 24시간 무중단 대응

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# Use Cases
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Use-cases-en:
- E-commerce platforms handling repetitive product inquiries
- Customer service centers reducing response time
- Businesses needing automated FAQ and review management
- Companies aiming for 24/7 customer engagement

Use-cases-ko:
- 반복되는 상품 문의가 많은 쇼핑몰
- 고객센터의 응답 속도를 단축하고 싶은 기업
- FAQ 및 리뷰 응대를 자동화하고 싶은 스타트업
- 24시간 고객 소통이 필요한 모든 비즈니스

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# Technology
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Technology:
- Backend: FastAPI, LangChain, OpenAI GPT models
- Frontend: React, Next.js
- Cloud: GCP, scalable AI infrastructure
- NLP: Multilingual support with fine-tuned LLMs

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# Milestones & Achievements
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Milestones:
- Primer Batch 23기 선정
- TIPS 프로그램 선정 (Seed stage)
- 82Startup / Like Lion US Ideathon Gen AI 부문 입상
- GCP AI Startup Credits 확보
- Early enterprise customers onboarded

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# Resources
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Resources:
- https://www.docenty.ai
- https://www.docenty.ai/#use-cases
- https://www.docenty.ai/#pricing
- https://www.docenty.ai/showcases/swcc
- https://www.docenty.ai/showcases/kicef
- https://www.docenty.ai/showcases/fly-asia
- https://www.deepreview.co.kr